Virtual counseling across Texas
Virtual Counseling in Texas
Texas clients can request virtual counseling from home and talk with the Serenity Springs office about services, counselor availability, scheduling, and insurance.
Your options
Care from wherever you are in Texas
Virtual counseling may be available while the client is physically located in Texas.
Some services may require or work better with in-person care at the Rowlett office.
The office can answer general questions before an appointment is scheduled.
Services
Care for the whole person.
Availability varies by counselor and service. The office will help you understand current options.
Serenity Springs
Virtual care with a real office behind it
Virtual counseling can make care more accessible when distance, work, school, caregiving, or transportation makes an office visit difficult.
Serenity Springs remains based in Rowlett, so virtual clients still have a team to contact for practical questions and scheduling support.
Common questions
Before you begin.
Is virtual counseling available across Texas?
Virtual counseling may be available while the client is located in Texas and the requested service is appropriate for virtual care.
Do I need to live near Rowlett?
No. Clients elsewhere in Texas may request virtual counseling. In-person appointments take place at the Rowlett office.
How do I request an appointment?
Use Request Appointment or call the office. The Serenity Springs team will follow up about availability, insurance, and scheduling. Please leave sensitive clinical details out of website messages and email.
Can I ask about insurance before scheduling?
Yes. Contact the office with general insurance and billing questions. Benefits and coverage are confirmed with the office or directly with your plan.
Do I need to choose a counselor before I contact the office?
No. The office can explain current services and counselor availability, then help you understand the next step.
What should I do in a crisis?
If this is an emergency, call 911 or go to the nearest emergency room. For mental health crisis support, call or text 988.
Start with a conversation.
Request an appointment or contact the office with general questions about services, current openings, and insurance.