Austin · Virtual counseling across Texas
Virtual Counseling in Austin, TX
Austin clients can request virtual counseling from home and receive the same office-supported help with scheduling, services, and insurance questions.
Your options
Care options for Austin
Austin clients may use virtual counseling across Texas or ask whether an in-person visit to the Rowlett office is practical.
Virtual counseling may be available while the client is physically located in Texas.
The office can answer general questions about services, current openings, scheduling, and insurance.
Services
Care for the whole person.
Availability varies by counselor and service. The office will help you understand current options.
Serenity Springs
Care that stays connected from Austin
Serenity Springs is based in Rowlett and serves Texas clients virtually. Austin clients can request an appointment and speak with the office about available services and scheduling.
Availability varies by service and counselor. The office will confirm current options before an appointment is scheduled.
Common questions
Before you begin.
Is there a Serenity Springs office in Austin?
The Serenity Springs office is in Rowlett. Austin clients may request virtual counseling from within Texas or ask about visiting the Rowlett office.
Can Austin clients use virtual counseling?
Virtual counseling may be available when the client is located in Texas and the requested service is appropriate for virtual care.
How do I request an appointment?
Use Request Appointment or call the office. The Serenity Springs team will follow up about availability, insurance, and scheduling. Please leave sensitive clinical details out of website messages and email.
Can I ask about insurance before scheduling?
Yes. Contact the office with general insurance and billing questions. Benefits and coverage are confirmed with the office or directly with your plan.
Do I need to choose a counselor before I contact the office?
No. The office can explain current services and counselor availability, then help you understand the next step.
What should I do in a crisis?
If this is an emergency, call 911 or go to the nearest emergency room. For mental health crisis support, call or text 988.
Start with a conversation.
Request an appointment or contact the office with general questions about services, current openings, and insurance.