Meet the Team
Learn about Taylor’s approach and areas of focus.
Taylor Freeland
Office Administrator
Office Administrator
Taylor holds a Master’s degree in Cardiac Rehabilitation and brings experience in healthcare administration, billing, scheduling, CRM management, and Intensive Outpatient Program (IOP) operations. She is passionate about supporting both the clinical team and the clients they serve. She understands that behind every appointment, phone call, and administrative task is a person who may be taking an important step toward healing.
How I help
Office support helps clients and families navigate scheduling, forms, billing questions, and the practical details that make care easier to access.
Approach
Taylor’s goal is to create a supportive, organized, and welcoming experience for clients while helping the team operate efficiently behind the scenes. From scheduling and billing to client communication, CRM management, and IOP coordination, she works to ensure that clients feel supported and that the care team has the systems and resources needed to focus on providing compassionate, quality care.
Services & support
Availability and scheduling
Provider availability can vary. You do not have to choose a provider before contacting the office. The team can answer basic questions about availability and scheduling.
Please do not include sensitive clinical details in website messages or email. If this is an emergency, call 911 or go to the nearest emergency room. For mental health crisis support, call or text 988.