FAQ
Frequently asked questions
Quick answers about the Rowlett office, virtual counseling, website privacy, and urgent help.
What people ask us most
Where is Serenity Springs located?
The office is located at 3705 Lakeview Pkwy, Suite 203, Rowlett, TX 75088.
Do you offer virtual counseling?
Virtual counseling may be available across Texas and for Oregon virtual counseling when availability and licensing requirements are confirmed directly with the practice.
What should I include in a website message?
Please include basic contact details and a general reason for reaching out. Please do not include sensitive clinical details in website messages or email.
What should I do in an emergency?
If this is an emergency, call 911 or go to the nearest emergency room. For mental health crisis support, call or text 988.
Talk with the office.
Request an appointment or contact the office with scheduling and insurance questions. Please do not include sensitive clinical details in website messages or email.